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Please only enter our assist system if asked to do so by one of our support personnel. They are not permitted to respond to unsolisoted support requests. If you need personal assistance send us Email first and we will promply reply.

Live Remote Assistance

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How It Works

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.

Step 1:

Simply type your question or the nature of your problem in the box below. Then click the button to proceed.

Step 2:

You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.

Step 3:

Your support representative will chat with you online to obtain the details of the problem.

Step 4:

With your permission, your support representative can view your screen and share control of your mouse and keyboard.

Step 5:

You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Live representatives are standing by!


		Please only enter our Assist System if asked to do so by one of our support personnel. They are not permitted to respond to unsolicited support requests. If you need personal assistance, please email us, and we will promptly reply.
Name:

EMail Address:

Phone Number:


Brief Description of your problem