Voice:
ContactTalk can call someone and address them by name. Actually
any information about the contact can be used. This is done through
TTS (Text To Speech). TTS is very effective when used with a professional
voice. You can choose from American, Australian and British
voices. You can even choose the gender. You can also mix TTS with
your own recordings. Here is an example message.
Hello <FirstName>,
this is Joe. Please stand by for an important message.
++myrecording.wav
When the person answers the phone they will hear the TTS intro
using their first name. They will then hear your recording (myrecording.wav).
If you have a need to send voice messages via Email ContactTalk
can create messages in mp3 format and attach them to Emails. The
voice message is the same one they would have received if ContactTalk
had called them.
Email:
ContactTalk sends Emails in both text and HTML format. The content
of the Emails can be personalized to the person your sending to.
Any information about the contact can be used by using simple
tags like <FirstName>. ContactTalk is capable of sending
hundreds of Emails per hour.
Multi-Stage Interactive Campaign Manager:
Campaigns allow you to Email or call contacts based on
the number of days since the contact entered the campaign. You
can define multiple stages within each campaign and each contact
can be a member of multiple campaigns. Contacts can be entered
into campaigns manually, or upon import allowing you to walk away
and let ContactTalk do your work for you.
Visual Form Designer:
You can customize and create your own forms with ease using the
Visual Form Designer. You can create multiple forms and those
forms can then be associated with contacts and/or groups of contacts
within the database so that when you select a certain contact
or group, the applicable form automatically loads showing you
only the information you wish to see regarding that contact(s).
The Form Designer supports all basic data types plus additional
controls for Currency, Image, and Blob.
Scheduler:
ContactTalk is a Full Featured Scheduler/Calendar with
ability to Interact with Contacts or Groups of Contacts and capable
of running Multiple Schedules at once. Action Items such as Voice
and Email can be dropped onto the scheduler along with any contacts
or groups to which allows you to have time and freedom while ContactTalk
does your work for you. Date fields of any occasion can be dropped
on the scheduler to automatically make a call or email contacts
on the defined date such as birthdays, anniversaries, 3 months
since last contact, etc … You can create your own To Do Lists
which can then be automatically updated based on actions you perform
within ContactTalk.
Simple Importing of Contacts:
Contacts can be easily imported via the standard CSV (Comma Delimited
Value) file. If you set ContactTalk to monitor your Email it can
automatically import contacts sent to you by many lead provider
companies. You can automatically have these contacts put into
a campaign.
SQL:
ContactTalk includes SQL and Dynamic Link Editors which enable
you to modify a group of contacts all at once (including the entire
database if desired), automatically update or calculate numeric
fields within the database based on any defined criteria defined
by you. You can automate just about everything using SQL and Dynamic
Action Items. ContactTalk also includes SQL and Dynamic Wizards
that make creating these actions a breeze.
Merge Modules:
If you have a need to share information with another ContactTalk
user you can easily do so by simply exporting your information
to a single file and then send that file to the person you want
to share it with. You can share almost all information from campaigns
to contacts. You can also export all or part of your contact list
to CSV.
