/* --- Script © 2005 EC Software --- */ var ua = navigator.userAgent; var dom = (document.getElementById) ? true : false; var ie4 = (document.all && !dom) ? true : false; var ie5_5 = ((ua.indexOf("MSIE 5.5")>=0 || ua.indexOf("MSIE 6")>=0) && ua.indexOf("Opera")<0) ? true : false; var ns4 = (document.layers && !dom) ? true : false; var offsxy = 6; function hmshowPopup(e, txt, stick) { var tip = '

'+ txt + '<\/td><\/tr><\/table>'; var tooltip = atooltip(); e = e?e:window.event; var mx = ns4 ? e.PageX : e.clientX; var my = ns4 ? e.PageY : e.clientY; var bodyl = (window.pageXOffset) ? window.pageXOffset : document.body.scrollLeft; var bodyt = (window.pageYOffset) ? window.pageYOffset : document.body.scrollTop; var bodyw = (window.innerWidth) ? window.innerWidth : document.body.offsetWidth; if (ns4) { tooltip.document.write(tip); tooltip.document.close(); if ((mx + offsxy + bodyl + tooltip.width) > bodyw) { mx = bodyw - offsxy - bodyl - tooltip.width; if (mx < 0) mx = 0; } tooltip.left = mx + offsxy + bodyl; tooltip.top = my + offsxy + bodyt; } else { tooltip.innerHTML = tip; if (tooltip.offsetWidth) if ((mx + offsxy + bodyl + tooltip.offsetWidth) > bodyw) { mx = bodyw - offsxy - bodyl - tooltip.offsetWidth; if (mx < 0) mx = 0; } tooltip.style.left = (mx + offsxy + bodyl)+"px"; tooltip.style.top = (my + offsxy + bodyt)+"px"; if (ie5_5) { tooltip.style.filter = "progid:DXImageTransform.Microsoft.DropShadow(color='b0b0b0', Direction=135, OffX='3', OffY='3') progid:DXImageTransform.Microsoft.Fade(Overlap=1.00)"; for (i = 0; i <= 1; i++) { tooltip.filters[i].Apply(); tooltip.filters[i].Play();} } } with(tooltip) { ns4 ? visibility="show" : style.visibility="visible" } if (stick) document.onmouseup = hmhidePopup; } function hmhidePopup() { var tooltip = atooltip(); ns4 ? tooltip.visibility="hide" : tooltip.style.visibility="hidden"; } function atooltip(){ return ns4 ? document.hmpopupDiv : ie4 ? document.all.hmpopupDiv : document.getElementById('hmpopupDiv') } popid_1550739587="

See Also:<\/span> Speech Recognition Engine<\/a>; System Requirements<\/a>; Lumenvox Speech Recognition Engine<\/a><\/span><\/p>\n\r

(Click <\/span>Topic<\/span> to view more info. Click <\/span>Back<\/span> button<\/span> to return to here<\/span>).<\/span><\/p>\n\r

To utilize the Speech Recognition feature, you must download a Speech Recognition Engine. The Microsoft Speech Recognition Engine<\/a> is free. To download this, from the Main Menu, select <\/span>Help->Download->Microsoft Speech Recognition<\/span>.<\/span><\/p>\n\r

A different and much more advanced and super high performing Speech Recognition Engine available is Lumenvox<\/a>.<\/span><\/p>\n\r

You will need to tell ContactTalk which SRE you are using from the Main Settings General Tab<\/a>.<\/span><\/p>\n\r" popid_121881930="

ContactTalk is compatible with the VOIP<\/a> Skype <\/span> $\"\"$ which is free to download. To download Skype, from the Main Menu,<\/a> select <\/span>Help->Download->Skype<\/span>.<\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_1169028840="

See Also:<\/span> Hyperlink Control<\/a>; Calls List<\/a>; VOIP<\/a>; SIP<\/a>; Mailboxes<\/a><\/span><\/p>\n\r

<\/span><\/p>\n\r

To make a phone call directly through ContactTalk, <\/span>first make sure you are connected to Skype or a SIP<\/span>, then <\/span>simply double click on the phone number within the Contact Details Form<\/a>. <\/span><\/p>\n\r

NOTE:<\/span> <\/span>The phone number Field<\/a> must be created with a Hyperlink Control<\/a> in order for this to work.<\/span><\/p>\n\r

<\/span><\/p>\n\r

To connect to your VOIP<\/a> or SIP<\/a> provider, from the Main Menu<\/a> select <\/span>Connect->\"VOIP\" or \"SIP\"<\/span>. <\/span><\/p>\n\r

Your calls will be viewable within the Calls List Window.<\/a><\/span><\/p>\n\r" popid_1851499375X="

<\/span><\/p>\n\r" popid_694145499X="

Grid Styles represent the appearance of the grids within ContactTalk including the borders and fonts. The differences are fairly subtle. It is up to you what you prefer. There are 4 to choose from: 1) Standard, 2) Flat, 3) Ultra Flat, and 4) Office.<\/span><\/p>\n\r

To change your Grid Styles, from the Main Menu<\/a>, select <\/span>Grid Styles<\/span> and then select your preference of the four.<\/span><\/p>\n\r

$\"Grid$

Grid Style Options<\/span><\/p><\/div><\/p>\n\r

\n\r\n\r\n\r

1) Standard<\/span><\/p>\n\r

$\"Standard$

Standard Grid Style<\/span><\/p><\/div><\/p>\n\r<\/td>\n\r

2) Flat<\/span><\/p>\n\r

$\"Flat$

Flat Grid Style<\/span><\/p><\/div><\/p>\n\r<\/td>\n\r<\/tr>\n\r

3) Ultra Flat<\/span><\/p>\n\r

$\"Ultra$

Ultra Flat Grid Style<\/span><\/p><\/div><\/p>\n\r<\/td>\n\r

4) Office<\/span><\/p>\n\r

$\"Office$

Office Grid Style<\/span><\/p><\/div><\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_121852274="

You can choose from several different Skins (appearance colors for the windows). To do this, from the Main Menu<\/a>, select <\/span>View->Skins<\/span>. Select your skin and click <\/span>Open<\/span>. Below are just a few examples of the Skin options:<\/span><\/p>\n\r

\n\r \n\r \n\r \n\r \n\r

$\"\"$ <\/p>\n\r<\/td>\n\r

$\"\"$ <\/p>\n\r<\/td>\n\r<\/tr>\n\r

$\"\"$ <\/p>\n\r<\/td>\n\r

$\"\"$ <\/p>\n\r<\/td>\n\r<\/tr>\n\r

$\"\"$ <\/p>\n\r<\/td>\n\r

$\"\"$ <\/p>\n\r<\/td>\n\r<\/tr>\n\r

$\"\"$ <\/p>\n\r<\/td>\n\r

$\"\"$ <\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r" popid_726416822="

$\"\"$ <\/p>\n\r" popid_1197357974="

Select the mailbox then click OK.<\/span>
\n\r <\/span>
\n\r

$\"Choose$

Choose Mailbox Box<\/span><\/p><\/div><\/p>\n\r" popid_1630507723="

Control Properties define the state and attributes of the field. They are found within the Form Editor<\/a>. Each Control<\/a> has its own set of Properties.<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_1473439765X="

Use Alignment to specify whether values should be left-justified, right-justified, or centered in the column.<\/span><\/p>\n\r

<\/span><\/p>\n\r

These are the possible values of Alignment:<\/span><\/p>\n\r

<\/span><\/p>\n\r

Value Meaning<\/span><\/p>\n\r

taLeftJustify Align text on the left side of the column.<\/span><\/p>\n\r

taLeftJustify Align text on the right side of the column.<\/span><\/p>\n\r

taCenter Center text in the column.<\/span><\/p>\n\r" popid_475784852="

If AutoFit is True, the uploaded image will be automatically fit to the control. <\/span><\/p>\n\r" popid_474714684="

When Autostretch is set to True, if an image is bigger than the window, it is displayed 100%. If an image is smaller than the window it is stretched to fit.<\/span><\/p>\n\r" popid_1479889464="

The Background property allows you to define the background style (background image or background color) for the editing control. You can change the background color or appearance by choosing from the options listed in the dropdown menu on the Background property.<\/span><\/p>\n\r" popid_1446376345X="

The BackgroundStyle Property allows you to choose the positioning of the background image or color you have selected. You can choose from the following:<\/span><\/p>\n\r

<\/span><\/p>\n\r

IebsCropped<\/span> : 3d border around the image (instead of around the component). We suggest that BorderStyle is bsNone and Center is True.<\/span><\/p>\n\r

IebsCropShadow<\/span> : shadow around the image<\/span><\/p>\n\r

iebsChessboard<\/span> : a chessboard picture<\/span><\/p>\n\r

iebsDiagonals<\/span> : two diagonals<\/span><\/p>\n\r

iebsSolid<\/span> : like bsSolid of TBrushStyle<\/span><\/p>\n\r

iebsHorizontal<\/span> : like bsHorizontal of TBrushStyle<\/span><\/p>\n\r

iebsVertical <\/span>: like bsVertical of TBrushStyle<\/span><\/p>\n\r

iebsFDiagonal<\/span> : like bsFDiagonal of TBrushStyle<\/span><\/p>\n\r

iebsBDiagonal<\/span> : like bsBDiagonal of TBrushStyle<\/span><\/p>\n\r

iebsCross<\/span> : like bsCross of TBrushStyle<\/span><\/p>\n\r

iebsDiagCross<\/span> : like bsDiagCross of TBrushStyle<\/span><\/p>\n\r

<\/span><\/p>\n\r

iebsGradient<\/span> : a gradient (only Windows98\/Me\/2000\/Xp)<\/span><\/p>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_1368530340="

The Cursor function provides feedback when the mouse pointer hovers over the inspected grid element. By default, the Cursor function returns crDefault. This indicates that the default cursor for the window class (usually, crArrow) will be displayed for the inspected grid element.<\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_634519154X="

The DataField property must be defined on ALL fields<\/span>. Set DataField to the field name of the field component that the check box represents:<\/span><\/p>\n\r

For example, DataField = \"Company\", \"FirstName\", \"ID Number\", etc...<\/span><\/p>\n\r

If the DataField refers to a database field that contains integers or floating-point data, only characters that are valid in such a field can be entered in the edit box. Characters that are not legal are not accepted.<\/span><\/p>\n\r

See Data Types<\/a>.<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_430668388X="

The DataField property must be defined on ALL fields<\/span>. Use DataField to bind the database text control to a field in the dataset. To fully specify a database field, both the dataset and the field within that dataset must be defined. The DataSource property of the control specifies the dataset that contains the DataField.<\/span><\/p>\n\r

See Data Types<\/a>.<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_1143868663X="

The DataField property must be defined on ALL fields<\/span>. Use DataField to link the memo control to a field in the dataset. Just setting DataField by itself will not link the memo control to a database field. Additionally, the dataset which contains the field must be specified by setting the DataSource property.<\/span><\/p>\n\r

<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_522492041X="

The Font property points to a object that determines typographic attributes of text displayed in the column. Font property describes font characteristics used when displaying text. Font defines a set of characters by specifying the height, font family (typeface), attributes (such as bold or italic) and so on. You can define font type, font style, size, effects, color, sample, and script as seen below.<\/span><\/p>\n\r

<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_980393803="

Use the Height property to read or change the height of the control and is represented in a numeric value.<\/span><\/p>\n\r" popid_1056755559="

Use the Hint property to provide a string of help text either as a Help Hint, or as help text on a particular location such as a status bar.<\/span><\/p>\n\r

<\/span><\/p>\n\r

A Help Hint is a box containing help text that appears for a control when the user moves the mouse pointer over the control and pauses momentarily. To set up Help Hints:<\/span><\/p>\n\r

<\/span><\/p>\n\r

Specify the Hint property of each control for which a Help Hint should appear.<\/span><\/p>\n\r

Set the ShowHint property of each appropriate control to true, or set the ParentShowHint property of all controls to true and set the ShowHint property of the form to true.<\/span><\/p>\n\r

At runtime, set the value of the application\'s ShowHint property to true.<\/span><\/p>\n\r

<\/span><\/p>\n\r

To show the Hint on a status bar or other location, use the OnHint event handler of the application. The application’s OnHint event occurs when the mouse pointer moves over the control.<\/span><\/p>\n\r

<\/span><\/p>\n\r

Specify a hint to be used for both a Help Hint box and by an OnHint handler by specifying two values separated by a | character (the vertical bar “or” symbol). For example, <\/span><\/p>\n\r

<\/span><\/p>\n\r

Edit1->Hint = \"Name|Enter Name in the edit box\";<\/span><\/p>\n\r

<\/span><\/p>\n\r

The \"Name\" part appears in the Help Hint box and the \"Enter full name in the edit box\" part can be extracted using the GetLongHint function for use in an OnHint event handler. <\/span><\/p>\n\r

<\/span><\/p>\n\r

If Hint contains only one value, the entire string is used as a Help Hint and returned by the GetLongHint function. If a control has no Hint value specified, but its parent control does, the control uses the Hint value of the parent control (as long as the control\'s ShowHint property is true).<\/span><\/p>\n\r

<\/span><\/p>\n\r

Note: If the application\'s ShowHint property is false, the Help Hint won\'t appear, but the OnHint event handler is still called.<\/span><\/p>\n\r" popid_1373014039="

Use the Left property to determine where the left side of the control begins or to reposition the left side of the control (numeric value). The lower the number, the further left the control will be.<\/span><\/p>\n\r

<\/span><\/p>\n\r

If the control is contained in another control, the Left and Top properties are relative to the parent control. If the control is contained directly by the form, the property values are relative to the form. For forms, the value of the Left property is relative to the screen in pixels.<\/span><\/p>\n\r" popid_1369695185X="

Properties define the attributes and formats of the control fields.<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_1292645312="

Use the ArrowsForYear property to hide or display buttons within the year portion of the date within the editor dropdown calendar. With this property set to True, an end user can easily select the desired year by clicking the buttons or using the mouse wheel while the mouse cursor hovers over the ‘Year’ field:<\/span><\/p>\n\r

<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_96941951="

Set AutoSelect to select all the text when the edit control gets focus. AutoSelect only applies to single-line edit controls. Use AutoSelect when the user is more likely to replace the text in the edit control than to append to it.<\/span><\/p>\n\r" popid_926109596X="

To open the popup window a user can click the dropdown button at the right edge of the popup editor. Use the ButtonGlyph property to specify a custom image, which will be displayed on the surface of the dropdown button. If no image is assigned to the ButtonGlyph property, the down arrow is drawn.<\/span><\/p>\n\r" popid_1211211519="

Use the DateButtons property to hide or display buttons within a dropdown calendar.<\/span><\/p>\n\r

There are 3 buttons that can appear within the date editor:<\/span><\/p>\n\r

<\/span><\/p>\n\r

Button Action<\/span><\/p>\n\r

btnClear Clears the date value by setting the editor’s Date property to the NullDate constant value.<\/span><\/p>\n\r

btnNow Sets the current date and time.<\/span><\/p>\n\r

btnToday Sets the current date only. The time portion of the date editor’s value remains unmodified.<\/span><\/p>\n\r

When the Properties.Kind property is set to ckDate, the default value of the DateButtons property is [btnToday,btnClear]; otherwise, [btnToday,btnNow].<\/span><\/p>\n\r" popid_885561861="

btnClear Clears the date value by setting the editor’s Date property to the NullDate constant value.<\/span><\/p>\n\r" popid_1523296434X="

btnNow Sets the current date and time.<\/span><\/p>\n\r" popid_943918157="

btnToday Sets the current date only. The time portion of the date editor’s value remains unmodified.<\/span><\/p>\n\r" popid_1012682576X="

Use the DropDownListStyle property to specify the manner in which a combo box reacts to characters input.<\/span><\/p>\n\r

<\/span><\/p>\n\r

Value Meaning<\/span><\/p>\n\r

\n\r \n\r \n\r \n\r

lsEditFixedList<\/span><\/p>\n\r<\/td>\n\r

Text input is allowed and the entered text is automatically completed if it matches one of the words from the combo box dropdown. Entering new values is prohibited.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r

lsEditList<\/span><\/p>\n\r<\/td>\n\r

Text input is allowed and the entered text is automatically completed if it matches one of the words from the combo box dropdown. New values can be entered.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r

lsFixedList<\/span><\/p>\n\r<\/td>\n\r

Text input is prohibited. The combo box can only navigate through the values stored within its popup.<\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r

The default value of the DropDownListStyle property is lsEditList.<\/span><\/p>\n\r" popid_485034277="

The ImmediatePost property is in effect for data-aware editors that allow you to modify their values immediately. For instance, this property can be used for a check editor, a combo box, etc. If the property value is set to True, the editor automatically saves the edited value to the bound field’s Value property as soon as the value has been changed. Otherwise, the edited value will be saved when the editor looses focus or in response to pressing the Enter key.<\/span><\/p>\n\r

<\/span><\/p>\n\r

The ImmediatePost property is useful if there are a number of controls displaying data from the editor’s bound field. If this property value is True, all bound controls will refresh themselves as soon as the editor’s value has been changed.<\/span><\/p>\n\r

<\/span><\/p>\n\r

The default value of the ImmediatePost property is False.<\/span><\/p>\n\r" popid_1119770854="

Use the Items property to specify the list of expressions available for automatic completion by an editor. This list may be filled in random order as it can be sorted afterwards by setting the Sorted property to True. Expressions from the Items list are displayed within the ExpressComboBox editor dropdown.<\/span><\/p>\n\r

<\/span><\/p>\n\r

Note: The Items list may contain several expressions with the same starting characters. If the expression list is not sorted, then during input, the ExpressComboBox dropdown may locate an expression placed later in alphabetical order than other expressions with the same starting characters presented in the Items list.<\/span><\/p>\n\r

<\/span><\/p>\n\r

The default value of this property is False.<\/span><\/p>\n\r" popid_1214655816X="

Set ReadOnly to specify whether the combo box should be used for display purposes only. If ReadOnly is true, the combo box can only be used to display the value of the field on the current record. If ReadOnly is false, the user can use the combo box to edit the field’s value. <\/span><\/p>\n\r" popid_421719887X="

Set Sorted to true to sort the items in the Items list alphabetically. New items added to the list while Sorted is true are inserted in the correct alphabetical position.<\/span><\/p>\n\r

<\/span><\/p>\n\r

When Sorted is changed from false to true, the original order of the items is lost. Setting Sorted back to false does not restore the original order.<\/span><\/p>\n\r" popid_764874832="

Use the Kind property to determine the date specific information which is displayed in the editor\'s dropdown calendar. The kind specifies which portions of the date editor’s value can edited by an end user.<\/span><\/p>\n\r

The dropdown calendar can be one of the following two kinds:<\/span><\/p>\n\r

<\/span><\/p>\n\r

Kind Description<\/span><\/p>\n\r

ckDate Only the date portion of the date editor’s value can be edited.<\/span><\/p>\n\r

ckDateTime Both date and time portions of the date editor’s value can be edited.<\/span><\/p>\n\r

<\/span><\/p>\n\r

The default value of the Kind property is ckDate.<\/span><\/p>\n\r" popid_529003876="

Use the MaxDate property to specify the maximum date that can be entered as the EditValue for a DateEdit. If the supplied EditValue is greater than the MaxDate property setting, then an exception occurs.<\/span><\/p>\n\r" popid_1762857698X="

Use the MinDate property to specify the minimum date that can be entered as the EditValue for a DateEdit. If the supplied EditValue is less than the MinDate property setting, then an exception occurs.<\/span><\/p>\n\r" popid_368249452X="

The ShowTime property specifies whether to display the time portion, if any, within a date editor when it is not focused. When focused, only the date portion is displayed and can be edited. You can use the Date property to set the date\/time value for your editor.<\/span><\/p>\n\r

<\/span><\/p>\n\r

The default value of the ShowTime property is True.<\/span><\/p>\n\r" popid_1918149192X="

Set the WeekNumbers property to True to specify that every week within the editor\'s dropdown calendar is painted with its corresponding week number. Otherwise, week numbers will not be displayed.<\/span><\/p>\n\r

The default value of the WeekNumbers property is False.<\/span><\/p>\n\r" popid_2008828161X="

The YearsInMonthList property allows you to display or hide year values in the month list of the editor dropdown calendar. The month list can be displayed while an end user clicks the ‘Month’ field and holds the mouse button down.<\/span><\/p>\n\r

<\/span><\/p>\n\r

Property’sValue False True<\/span><\/p>\n\r

Note that a year is displayed in either case with the ArrowsForYear property set to False.<\/span><\/p>\n\r

An end user can easily select the desired month by using the mouse wheel while the mouse cursor hovers over the ‘Month’ field:<\/span><\/p>\n\r

<\/span><\/p>\n\r

The default value of the YearsInMonthList property is True.<\/span><\/p>\n\r" popid_1962120491X="

Use the DisplayFormat property to define the format string for the editor\'s text. The DisplayFormat controls the way in which this text is displayed when the editor does not have focus.<\/span><\/p>\n\r

<\/span><\/p>\n\r

For example, if you don\'t want the field to reflect blank when no value is present, you can enter 0.00 under DisplayFormat and this will populate that field throughout the database. It will also format the field so that when a value is entered, it will be in the same format as the default.<\/span><\/p>\n\r" popid_1744884920X="

The Precision property determines the number of digits a calculator editor can display.<\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_123135850X="

Set the ScientificFormat property to True to display the value as a numeral with a decimal point and exponent also known as ‘scientific notation\/format’. <\/span><\/p>\n\r

<\/span><\/p>\n\r

The default value of the ScientificFormat property is False.<\/span><\/p>\n\r" popid_372313934X="

Set the UseThousandSeparator property to True to make your editor display thousand separators when it’s focused. Otherwise, thousand separators are not displayed. <\/span><\/p>\n\r

<\/span><\/p>\n\r

Note: Thousand separators are used for formatting the display value whenever the editor reacquires its focus.<\/span><\/p>\n\r

<\/span><\/p>\n\r

The default value of the UseThousandSeparator property is False.<\/span><\/p>\n\r" popid_1345142750="

If the ShowDate property is set to True, both the date and time portions of a value are displayed when the time editor does not have focus. When it is focused, only the time portion is displayed and can be edited. You can use the EditValue property to set the date\/time value for your editor. If ShowDate is False, only time is displayed.<\/span><\/p>\n\r

<\/span><\/p>\n\r

The default value of the ShowDate property is True.<\/span><\/p>\n\r" popid_757737162X="

Use the TimeFormat property to specify the format of the time value for time editors. This property determines which portions of the time value are presented by an editor. The value itself is stored in the editor’s Time property.<\/span><\/p>\n\r

<\/span><\/p>\n\r

The default value of the TimeFormat property is tfHourMinSec.<\/span><\/p>\n\r" popid_874608682="

The Use24HourFormat allows you to choose between 24- and 12-hour formats when editing time values.<\/span><\/p>\n\r

When Use24HourFormat is True, the time value is represented using the hh:mm:ss format where hh denotes the hours portion varying from 00 to 23, mm – minutes, ss – seconds.<\/span><\/p>\n\r

<\/span><\/p>\n\r

If Use24HourFormat is False, the time format is hh:mm:ss ts. The hh portion defines hours varying from 1 to 12. The ts portion identifies a time suffix (the AM or PM strings in the English locale).<\/span><\/p>\n\r

<\/span><\/p>\n\r

You can specify what portions of a time value to display via the TimeFormat property.<\/span><\/p>\n\r

<\/span><\/p>\n\r

The default value of the Use24HourFormat property is True.<\/span><\/p>\n\r" popid_1972732227X="

The Style property controls the different look & feel attributes of the editor in the normal state. It allows you to adjust the border and background color, border style, font and many other properties.<\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_295845581X="

The BorderColor Property identifies the color of the border.<\/span><\/p>\n\r" popid_1907893429="

Use BorderStyle to affect the sharpness with which the client area of the edit control stands out. BorderStyle can have a value of either bsSingle or bsNone. If BorderStyle is bsSingle, the edit control has a single-line border around the client area. If BorderStyle is bsNone, there will be no border.<\/span><\/p>\n\r" popid_485486059="

The ButtonStyle property determines how users can edit the data of a data-grid column. These are the possible values of ButtonStyle:<\/span><\/p>\n\r

<\/span><\/p>\n\r

Value Meaning<\/span><\/p>\n\r

<\/span><\/p>\n\r

cbsAuto If the column is associated with a lookup field or has a value assigned to its PickList property, the grid displays a combo box in the column. The user can choose a value from the drop-down list.<\/span><\/p>\n\r

cbsEllipsis The column displays an ellipsis button that the user can click to choose a value. Clicking the ellipsis button triggers an OnEditButtonClick event.<\/span><\/p>\n\r

cbsNone No combo box or ellipsis button is provided. The user cannot select the column’s content from a list.<\/span><\/p>\n\r" popid_17884656X="

The ButtonTransparency property allows you to define the different manners in which editor buttons are displayed when the edit control has or has not focus and when the mouse is positioned over it. The TcxEditButtonTransparency enumerator represents the button transparency styles.<\/span><\/p>\n\r

<\/span><\/p>\n\r

When the ButtonTransparency property is assigned, the svButtonTransparency flag is set to the AssignedValues property.<\/span><\/p>\n\r" popid_118496059="

The Color property determines the background color of the data-grid column. You can set Color to one of the constants defined in the Graphics unit (such as clBlue), or to an explicit RGB integer value.<\/span><\/p>\n\r" popid_73428426="

Use the EdgeBorders property to add or remove borders. The appearance of the borders can be set with the EdgeInner and EdgeOuter properties.<\/span><\/p>\n\r

Use the Edges property to hide\/show individual edges of your editor. The following table describes the meaning of the TcxBorder values.<\/span><\/p>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r

Value Meaning <\/span><\/p>\n\r

bLeft If the flag is not set, the left border edge is invisible. <\/span><\/p>\n\r

bTop If the flag is not set, the top border edge is invisible. <\/span><\/p>\n\r

bRight If the flag is not set, the right border edge is invisible. <\/span><\/p>\n\r

bBottom If the flag is not set, the bottom border edge is invisible. <\/span><\/p>\n\r

<\/span><\/p>\n\r

The BorderStyle property determines when the borders should be painted. If they should, the editor determines which edges to draw by examining the Edges property.<\/span><\/p>\n\r" popid_1249500541="

bLeft If the flag is not set, the left border edge is invisible.<\/span><\/p>\n\r" popid_441369375="

bTop If the flag is not set, the top border edge is invisible.<\/span><\/p>\n\r" popid_1633417548X="

bRight If the flag is not set, the right border edge is invisible.<\/span><\/p>\n\r" popid_1361887437="

bBottom If the flag is not set, the bottom border edge is invisible. <\/span><\/p>\n\r" popid_1807799="

The Font property points to a object that determines typographic attributes of text displayed in the column. Font property describes font characteristics used when displaying text. Font defines a set of characters by specifying the height, font family (typeface), attributes (such as bold or italic) and so on. You can define font type, font style, size, effects, color, sample, and script as seen below.<\/span><\/p>\n\r

<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_68393112X="

The TransparentBorder Property is found expanded<\/a> under the Style Property menu. Set the TransparentBorder property to True to draw a transparent border around an editor. Otherwise, it will not be drawn. The width of a transparent border depends on the current border’s width specified by the BorderStyle property. The aggregate transparent border’s and current border’s width cannot exceed 2 pixels. For instance, a transparent border is 2 pixels wide for an editor with its BorderStyle property set to ebsNone and 1 pixel wide for an editor with the BorderStyle property set to ebsSingle, ebsUltraFlat or ebsOffice11. For an editor which uses native windows style for its painting the transparent border is drawn when its BorderStyle property is set to ebsNone. When the TransparentBorder property is assigned, the svTransparentBorder flag is set to the AssignedValues property.<\/span><\/p>\n\r" popid_1952949267X="

Use Top to locate the top of the control or reposition the control to a different Y coordinate. The Top property, like the Left property, is the position of the control relative to its container. For forms, the value of the Top property is relative to the screen in pixels.<\/span><\/p>\n\r

<\/span><\/p>\n\r

The lower the numeric value entered into the Top Property, the closer to the top of the form the control will be.<\/span><\/p>\n\r" popid_1642253072="

Set Transparent to true to prevent the label from obscuring other controls on the form. For example, if the label is used to add text to a graphic, set Transparent to true so that the label does not stand out as a separate object.<\/span><\/p>\n\r

<\/span><\/p>\n\r

Writing text so that the background is transparent is slower than writing text when Transparent is false. If the label is not obscuring a complicated image, performance can be improved by setting the background color of the label to match the object beneath it and setting Transparent to false.<\/span><\/p>\n\r" popid_804448718X="

Use the Visible property to control the visibility of the control at runtime. If Visible is true, the control appears. If Visible is false, the control is not visible.<\/span><\/p>\n\r

<\/span><\/p>\n\r

Calling the Show method sets the control\'s Visible property to true. Calling the Hide method sets it to false.<\/span><\/p>\n\r" popid_660158872X="

Use the Width property to read or change the width of the control.<\/span><\/p>\n\r

<\/span><\/p>\n\r

Note: For tab sheet controls, changing this property at runtime has no effect.<\/span><\/p>\n\r" popid_529763986="

Set WordWrap for Text Label to true to allow the label to display multiple line of text. When WordWrap is true, text that is too wide for the label control wraps at the right margin and continues in additional lines.<\/span><\/p>\n\r

Set WordWrap to false to limit the label to a single line. When WordWrap is false, text that is too wide for the label appears truncated.<\/span><\/p>\n\r" popid_1393468120="

Use the Picture property to specify the image displayed within an image editor. The TcxCustomImage object can store images of the following types: JPEG image (.jpg and .jpeg), bitmap (.bmp), icon (.ico) and metafile (.emf and .wmf).<\/span><\/p>\n\r

Click on the button in the Picture Property and an image can be loaded into ContactTalk via the Picture editor popup menu:<\/span><\/p>\n\r

<\/span><\/p>\n\r

$\"Picture$

Picture Property and Editor<\/span><\/p><\/div><\/p>\n\r" popid_1037928627X="

The DrawStyle Property is an option on the Image Control.<\/a><\/span><\/p>\n\r" popid_1071889839="

Enter topic text here.<\/span><\/p>\n\r" popid_1458042198="

Action Items are templates that contain instructions on how to perform an action such as send Email, or deliver a voice broadcast. Action items alone can\'t do anything, they only execute when assigned a contact. Action items can be assigned to contacts by simply dragging the action item onto a contact or group of contacts. Campaigns<\/a> and the scheduler<\/a> can also assign action items to contacts.<\/span><\/p>\n\r" popid_1078222680="

AKA the \"Contact Table\", the Add, Remove and Modify Fields box contains the Data Types<\/a> for the Fields:<\/a><\/span><\/p>\n\r

$\"Contact$

Contact Table<\/span><\/p><\/div><\/p>\n\r" popid_315087993="

To Collapse is to \"unexpand\" the subtopic menu by clicking on the plus - sign to the left of the parent. This will draw the subtopics back up out of view. When a menu is collapsed, a minus + sign will appear.<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_1829047623="

See Also: Animated Demonstration Movie Customize Contact List & Assign Email Action Item to Grouped Contacts<\/a><\/span><\/p>\n\r

The <\/span>Column Customization<\/span> Button:<\/span><\/p>\n\r

<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_329357140="

See Also: Animated Demonstration Movie Customize Contact List & Assign Email Action Item to Grouped Contacts<\/a><\/span><\/p>\n\r

$\"Column$

Column Customization Menu<\/span><\/p><\/div><\/p>\n\r" popid_70694423="

The Column Headers are found at the top of the Contact List<\/a> and represent the names of the Fields<\/a> being displayed in the list. The Column Headers\' names can be changed by right clicking on them and selecting <\/span>Set Caption.<\/span><\/p>\n\r

<\/span><\/p>\n\r

Example of Column Headers<\/span>:<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r

<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_1769339565="

To access the Grid Properties for the Contact List<\/a>, right click within the Contact List and select <\/span>Grid Properties<\/span>. <\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_1054292302="

A Control<\/a> is a graphical user interface object, such as a text edit<\/a>, hyperlink<\/a>, image<\/a> that lets you control the modifying of forms (i.e. create and edit your own forms).<\/span><\/p>\n\r

See Controls<\/a>.<\/span><\/p>\n\r" popid_1249923119="

See Also: Import Contacts via CSV File<\/a><\/span><\/p>\n\r

The comma-separated values (or CSV) file format is a delimited data format that has fields separated by the comma character and records separated by newlines. Fields that contain a comma, newline, or double quote character, or which start or end with whitespace that is to be preserved, must be enclosed in double quotes. However, if a line contains a single entry which is the empty string, it may be enclosed in double quotes. If a field\'s value contains a double quote character it is escaped by placing another double quote character next to it. The CSV file format does not require a specific character encoding, byte order, or line terminator format.<\/span><\/p>\n\r

CSV is one implementation of the Delimiter-separated values file format, which can use any character as the delimiter. Many applications in fact allow .csv-named files to use any delimiter character. However CSV differs from other delimiter separated file formats in using a " (double quote) character around fields that contain reserved characters (such as commas or newlines). Most other delimiter formats either use an escape character such as a backslash, or have no support for reserved characters.<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_559441101X="

$\"\"$ <\/p>\n\r" popid_1784687621X="

$\"\"$ <\/p>\n\r" popid_1068460986X="

To Expand is to uncollapse the menu by clicking on the plus + sign to the left of the parent which will expose the content below. When a menu is expanded, a minus - sign will appear.<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_1809706831X="

A field represents information about a contact and is part of the contact record.<\/span><\/p>\n\r

For example first and last name, address and birthday are just a few fields. Each field has a name and a type. For example <\/span>FirstName<\/span> is the name of the first name field and <\/span>LastName<\/span> is the last name field. Both of these fields have a data type of string which means they can contain alphanumeric text data up to 255 characters. There are other data types such as number, currency date and image. The data type simply tells the database how to store the information the field contains.<\/span><\/p>\n\r

You use field names when creating forms because the controls that make up the form represent a field. You may also use field names when creating SQL statements.<\/span><\/p>\n\r

For a list of available Field Data Types, see Data Types<\/a>.<\/span><\/p>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_423627196X="

See Also: Add Field<\/a>; Edit Contact Details Form<\/a>; Edit Contact Table<\/a><\/span><\/p>\n\r

<\/span><\/p>\n\r

$\"Field$

Field Definition Dialog Box<\/span><\/p><\/div><\/p>\n\r" popid_641442106X="

$\"File$

File Link Box<\/span><\/p><\/div><\/p>\n\r" popid_1693476925="

$\"\"$ <\/p>\n\r" popid_1923293220X="

Float sites hold Docked Windows<\/a> on floating forms. For example, Panel 2 below is \"floating\".<\/span><\/p>\n\r

<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_2106433644="

$\"Form$

Form Selector Menu<\/span><\/p><\/div><\/p>\n\r" popid_1722686325X="

See Also: Sorting and Grouping<\/a><\/span><\/p>\n\r

<\/span><\/p>\n\r

$\"Group$

Group By Box<\/span><\/p><\/div><\/p>\n\r" popid_794999332X="

Groups represent the sorting<\/a> within the Contact List<\/a>. Contact records can also be grouped by <\/span>any<\/span> other Field<\/a> within the entire database. For example, the below 1st picture (on left) shows the Contact List (database) being \"grouped\" by Member Of, City, State, Created Date (in that order). The 2nd picture (on right) shows the Contact List being grouped by City, State, then Created Date.<\/span><\/p>\n\r

\n\r \n\r

$\"Group$

Group Contact List Example<\/span><\/p><\/div><\/p>\n\r<\/td>\n\r

$\"Group$

Group Contact List Example 2 (without Member Of)<\/span><\/p><\/div><\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r

\n\r\n\r\n\r

This is the grid view without grouping.<\/span><\/p>\n\r<\/td>\n\r

<\/span><\/p>\n\r<\/td>\n\r

\n\r<\/td>\n\r

Here the grid is grouped first by <\/span>
\n\rState then by City <\/span><\/p>\n\r<\/td>\n\r<\/tr>\n\r

$\"\"$ <\/p>\n\r<\/td>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r<\/td>\n\r

\n\r<\/td>\n\r

$\"\"$ <\/p>\n\r<\/td>\n\r<\/tr>\n\r<\/table>\n\r<\/div>\n\r

<\/span><\/p>\n\r" popid_633996245X="

Panels represent Docked Windows\' client areas and serve as containers for the Windows. Dock panels can be located on individual floating forms or within the main ContactTalk window.<\/span><\/p>\n\r" popid_1060142350="

Play or say means <\/span>Play<\/span> the audio <\/span>say<\/span> the text.<\/span><\/p>\n\r

ContactTalk can use recorded audio files for messages but can also use TTS<\/a> and actually can use both together simultaneously so we call it Play or say.<\/span><\/p>\n\r" popid_1481674015="

$\"Quick$

Quick Export Dialog Box<\/span><\/p><\/div><\/p>\n\r" popid_716173406X="

$\"Recurrence$

Recurrence Dialog Box<\/span><\/p><\/div><\/p>\n\r

<\/span><\/p>\n\r

See also Recurring Events<\/a>.<\/span><\/p>\n\r" popid_1059437827="

See Also:<\/span> Set Reminders<\/a>; Schedules<\/a><\/span><\/p>\n\r

$\"Reminder$

Reminder Alert Box<\/span><\/p><\/div><\/p>\n\r

<\/span><\/p>\n\r

See also Set Reminders<\/a><\/span><\/p>\n\r" popid_1980736037X="

AKA Schedule Column, the Schedule Resource Columns represent the schedules you have created and are visible via the Event Window<\/a>.<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_533030138="

$\"\"$ <\/p>\n\r" popid_515806015X="

$\"Search$

Search Window<\/span><\/p><\/div><\/p>\n\r" popid_363674367X="

Table tags are references to fields within the contact table. You insert them into documents, they are replaced with the data that is in the field the represent. Table tags appear in the format <\/span><Field Name><\/span> where \"Field Name\" is the name of the field within the contacts table. Drag and drop the tags<\/a> into messages or documents. <\/span><\/p>\n\r

For example if you have a contact who\'s first name is \"Joe\" and last name is \"Blow\" and you create a message that looks like this:<\/span><\/p>\n\r

Hello <FirstName>, <LastName> this is a test.<\/span><\/p>\n\r

It will be translated to:<\/span><\/p>\n\r

Hello Joe, Blow this is a test.<\/span><\/p>\n\r" popid_187817928X="

The top mailbox is simply the mailbox at the top of the mailbox tree view.<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_1476620545X="

TTS stands for <\/span>Text To Speech<\/span>. A technology that allows a computer to speak what it reads. <\/span><\/p>\n\r

TTS has advantages over pre recorded messages because of it\'s dynamic nature. ContactTalk takes advantage of this dynamic attribute by use of tags. Tags represent dynamic information that is replaced with real information at run time or when the call is active. Tags always start with < and end with >.<\/span><\/p>\n\r

For example:<\/span><\/p>\n\r

Hello <FirstName> your birthday is <BDay><\/span><\/p>\n\r

At runtime may read as:<\/span><\/p>\n\r

Hello Joe your birthday is April 20 1965.<\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_50867="

A Key is the title or designated text preceding certain data desired to be imported when creating a Mail Map<\/a> for your email importing. For example, the Keys pictured below include the following:<\/span><\/p>\n\r

Name:<\/span>
\n\rAddress:<\/span>
\n\rCity:<\/span>
\n\rState:<\/span>
\n\rZip:<\/span>
\n\rPhone:<\/span>
\n\rEmail:<\/span>
\n\rIP:<\/span>
\n\r1. Other Phone<\/span><\/p>\n\r

$\"Create$

Create Mail Map Example<\/span><\/p><\/div><\/p>\n\r" popid_1380145780="

Key Values Delimited within ContactTalk refer to the ability to scan incoming emails through your mail client which contain consistent subject lines, and then automatically add the data within those emails to your database - each as a new contact record or even update existing contact records. <\/span><\/p>\n\r

This feature is similar to the term \"Key=Value\" but is different because the \"=\" is not necessary. ContactTalk has the ability to recognize <\/span>any<\/span> Key<\/a> you designate, no matter what characters precede, or succeed it. The only requirement is that every email received for a certain Mail Map<\/a> has a consistent subject line and format within the body text.<\/span><\/p>\n\r" popid_1117606937X="

A Stage defines what action items you want to execute and the number of days from the start date you want them executed. The number of days from the start date is call the <\/span>stage day offset<\/span>.<\/span><\/p>\n\r

A contact waits in the campaign stage until its start date plus the stage day offset is today. The stage then creates an action item<\/a> and assigns the contact to it. The action item will increment or move the contact to the next stage only after the action item executes successfully.<\/span><\/p>\n\r

The contact continues to move through the campaign going from one stage to another until the last stage is complete. When a contact has reached the end of the campaign the status will show \"Done\".<\/span><\/p>\n\r

A simple scenario might be:<\/span>
\n\r 1. Send a welcome Email when a new lead is put into a campaign.<\/span>
\n\r 2. Seven days later automatically send a follow up Email.<\/span>
\n\r 3. Two days after that send a voice broadcast asking if they would like to meet you.<\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_1373597405X="

The Stage Day Offset represents the number of days from the start date in a Campaign.<\/a><\/span><\/p>\n\r" popid_1675924958="

ContactTalk is made up of many different Tables. A Table is a window which contains columns and rows and can be Sorted<\/a> alphabetically as well as Grouped<\/a> based on the Column Headers<\/a>. The Column Headers often represent the Fields<\/a> within the database which gives the user remarkable power to group based on any criteria. The following windows are Tables:<\/span><\/p>\n\r

Contact List<\/a><\/span><\/p>\n\r

Imported Mail<\/a><\/span><\/p>\n\r

Calls List<\/a><\/span><\/p>\n\r

Campaigns<\/a><\/span><\/p>\n\r

Notes<\/a><\/span><\/p>\n\r

Voice Broadcasts<\/a><\/span><\/p>\n\r

Email Queue<\/a><\/span><\/p>\n\r

Dynamic Action Items<\/a><\/span><\/p>\n\r

My Table<\/a><\/span><\/p>\n\r

Mail Importer Setup<\/a><\/span><\/p>\n\r

Dynamic Field Server & Monitor History<\/a><\/span><\/p>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_365359600X="

The Schedule Resource Header Box is the top part of a Schedule Resource Column<\/a> where you drag and drop<\/a> contacts, groups<\/a>, and Action items<\/a> to.<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_772145805X="

The Contact to Schedule Dialog Box appears when you Drag & Drop<\/a> contacts and\/or groups<\/a> to the Schedule Resource Header Box<\/a>. This is where you select the date field you wish to base your Action Item(s) execution date on.<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_598312023X="

AKA \"Add, Remove and Modify Fields box\", the Contact Table contains the Data Types<\/a> for the Fields:<\/a><\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_933769404="

The Shadow is an outline of where a window will be docked when you release while relocating it.<\/span><\/p>\n\r

$\"\"$ <\/p>\n\r" popid_65822="

SIP stands for Session Initiation Protocol and is a signalling protocol used for establishing sessions in an IP network. It is basically a way to use the internet as a phone service rather than a landline phone company, and typically the service is much cheaper with extremely low rates on long distance calls.<\/span><\/p>\n\r

ContactTalk is compatible with SIP and therefore the calling features should work through common SIP providers such as www.broadvoice.com<\/a>, www.vonage.com<\/a>, or www.superphone.com.<\/a> You will need to purchase the SoftPhone if you use Vonage. <\/span><\/p>\n\r

http:\/\/www.vonage.com\/features.php?feature=softphone<\/a><\/span><\/p>\n\r

<\/span><\/p>\n\r

ContactTalk also works with the VOIP provider www.skype.com.<\/a><\/span><\/p>\n\r

<\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_3079692="

VOIP stands for Voice Over Internet Protocol and represents t<\/span>he technology used to transmit voice conversations over a data network using the Internet Protocol. It is basically a way to use the internet as a phone service rather than a landline phone company, and typically the service is much cheaper with extremely low rates on long distance calls.<\/span><\/p>\n\r

ContactTalk is currently compatible with the VOIP provider www.skype.com.<\/a> ContactTalk is also compatible with SIP providers such as www.vonage.com<\/a> and www.superphone.com.<\/a><\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_714981031="

See Also:<\/span> Microsoft Speech Recognition Engine<\/a>; System Requirements<\/a>; Lumenvox Speech Recognition Engine<\/a><\/span><\/p>\n\r

(Click <\/span>Topic<\/span> to view more info. Click <\/span>Back<\/span> button<\/span> to return to here<\/span>).<\/span><\/p>\n\r

A Speech Recognition Engine is an internal driver that ContactTalk uses making it capable of recognizing voices\/speech responses. There are several SRE\'s available such as the free Microsoft Speech Recognition Engine<\/a> and the not-free but much more powerful Lumenvox Speech Recognition Engine.<\/a><\/span><\/p>\n\r

You can download the free Microsoft SRE by selecting <\/span>Help->Download->Microsoft Speech Recognition<\/span> from the Main Menu<\/a>. You can purchase Lumenvox SRE at http:\/\/www.lumenvox.com\/products\/speech_engine\/<\/a> but 4x4 Software receives a special discount for this Engine so if you wish to purchase it, contact us via the support system<\/a>.<\/span><\/p>\n\r

You will need to tell ContactTalk which SRE you are using from the Main Settings General Tab<\/a>.<\/span><\/p>\n\r" popid_362619187="

See Also:<\/span> Speech Recognition Engine<\/a>; System Requirements<\/a><\/span><\/p>\n\r

(Click <\/span>Topic<\/span> to view more info. Click <\/span>Back<\/span> button<\/span> to return to here<\/span>).<\/span><\/p>\n\r

<\/span><\/p>\n\r

The <\/span> $\"\"$ <\/span>Speech Recognition Engine<\/a> is extremely powerful and highly recommended. 4x4 Software receives a special discount for this Engine so if you wish to purchase it, contact us via the support system<\/a>.<\/span><\/p>\n\r

http:\/\/www.lumenvox.com\/products\/speech_engine\/<\/a><\/span><\/p>\n\r

You will need to tell ContactTalk which SRE you are using from the Main Settings General Tab<\/a>.<\/span><\/p>\n\r

<\/span><\/p>\n\r

"LumenVox\'s Speech Engine is a flexible API that performs speech recognition on audio data from any audio source. The Speech Engine is speaker and hardware independent on both Windows and Linux platforms. <\/span><\/p>\n\r

It provides speech application developers with an efficient development and runtime platform, allowing for dynamic language, grammar, audio format, and logging capabilities to customize every step of their application. Grammars are entered as a simple list of words or pronunciations, or in the industry standard Speech Recognition Grammar Specification (SRGS). <\/span><\/p>\n\r

•<\/span><\/td>

Streaming Audio <\/span><\/td><\/tr><\/table><\/div>

•<\/span><\/td>

Support for English, Latin American Spanish, and Canadian French. <\/span><\/td><\/tr><\/table><\/div>

•<\/span><\/td>

Flexible API easily integrates into current OA&M, billing, provisioning, and debugging systems. <\/span><\/td><\/tr><\/table><\/div>

•<\/span><\/td>

Client\/Server architecture distributes speech-processing load. <\/span><\/td><\/tr><\/table><\/div>

•<\/span><\/td>

Runtime defined grammars entered as simple text, BNF, raw phonetic spelling or SRGS. <\/span><\/td><\/tr><\/table><\/div>

•<\/span><\/td>

Advanced dynamic barge-in adapts to each call in real time. <\/span><\/td><\/tr><\/table><\/div>

•<\/span><\/td>

SDK includes examples of demo apps. <\/span><\/td><\/tr><\/table><\/div>

•<\/span><\/td>

Flexible error recovery through the use of confidence scores and NBest results. "<\/span><\/td><\/tr><\/table><\/div>" popid_1319148899X="

See Also:<\/span> Hyperlink Control<\/a><\/span><\/p>\n\r

(Click <\/span>Topic<\/span> to view more info. Click <\/span>Back<\/span> button<\/span> to return to here<\/span>).<\/span><\/p>\n\r

To send an email directly through ContactTalk, simply double click on the email address within the Contact Details Form<\/a>.<\/span><\/p>\n\r" popid_119084578="

See Also:<\/span> Hyperlink Control<\/a><\/span><\/p>\n\r

(Click <\/span>Topic<\/span> to view more info. Click <\/span>Back<\/span> button<\/span> to return to here<\/span>).<\/span><\/p>\n\r

To open a website URL directly from ContactTalk, simply double click on the URL within the Contact Details Form<\/a>.<\/span><\/p>\n\r" popid_1084162068X="

Static Fields are constant, unvarying fields<\/a> which don\'t change.<\/span><\/p>\n\r" popid_1906503621="

To use the Tone Simulator, from the Main Menu<\/a> select <\/span>Tools->Voice Messaging->Simulate a Call.<\/span><\/p>\n\r

$\"Tone$

Tone Simulator<\/span><\/p><\/div><\/p>\n\r" popid_1033740730X="

The sounds used for touch tone dialing are refered to as DTMF (Dual Tone Multiple Frequencies) tones. Each number (as well as the "#" and "*") is represented by a pair of tones. <\/span><\/p>\n\r

<\/span><\/p>\n\r" popid_328819483X="

The Blob is Binary Field Type designed to handle non-alphanumeric data such as images, binary documents & files.<\/span><\/p>\n\r" popid_405208130="

See Also: Active Mailboxes Window<\/a>; Voice Action Items<\/a><\/span><\/p>\n\r

Mailboxes handle your calls, inbound and outbound. Theycontain a message that is played when the caller enters the top Mailbox. After the message is played you can optionally take another message, hang up, wait for the caller to press a key, etc... (just to name a few). <\/span><\/p>\n\r

You can create informational trees where a caller has the option to press 1 for this, or 2 for that, etc.... Mailboxes can also be enabled to handle voice recognition where callers can control and interact with information contained in the contact table.<\/span><\/p>\n\r" popid_657084508X="

See Also: Action Items<\/a>; Executing Action Items<\/a>; Play or Say Editor<\/a>; Mailboxes<\/a>; Create New Action Item<\/a>; Post SQL Button<\/a>; Common Attributes with Action Items<\/a>; Create Stacked Mailboxes<\/a>; Email Voice Action Items in MP3 Format<\/a><\/span><\/p>\n\r

The Voice Action Item Setup Window can be found by creating a New Voice Action Item<\/a> or editing the properties of an existing Voice Action Item.<\/a><\/span><\/p>\n\r

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Enter topic text here.<\/span><\/p>\n\r" popid_2083107864X="

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$\"\"$ <\/p>\n\r

<\/span><\/p>\n\r

First Moves the cursor to the first dataset record. <\/span><\/p>\n\r

PriorPage Moves the cursor to the previous dataset page. <\/span><\/p>\n\r

Prior Moves the cursor to the previous dataset record. <\/span><\/p>\n\r

Next Moves the cursor to the next dataset record. <\/span><\/p>\n\r

NextPage Moves the cursor to the next dataset page. <\/span><\/p>\n\r

Last Moves the cursor to the last dataset record. <\/span><\/p>\n\r

Insert Inserts a new record into the connected dataset. <\/span><\/p>\n\r

Delete Deletes the current record from the connected dataset. <\/span><\/p>\n\r

Edit Sets the connected dataset into edit state. <\/span><\/p>\n\r

Post Saves the modified record to the connected dataset. <\/span><\/p>\n\r

Cancel Cancels all the unsaved modifications to the current record of the connected dataset. <\/span><\/p>\n\r

Refresh Fetches the latest data from the dataset. <\/span><\/p>\n\r

SaveBookmark Stores a reference to the selected record by saving a bookmark for the connected dataset. <\/span><\/p>\n\r

GotoBookmark Moves the cursor to the previously saved bookmark in the connected dataset. <\/span><\/p>\n\r

Filter Invokes the Filter Dialog for the managed dataset. <\/span><\/p>\n\r

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You can lock the window layout within ContactTalk once you find the layout you are comfortable with. To do this, from the Main Menu<\/a>, select <\/span>Options->Layout Locked<\/span>. The layout is locked when a check mark appears next to this option.<\/span><\/p>\n\r

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See Also: SQL Action Items<\/a>; SQL Step by Step<\/a>; Create SQL Action Item<\/a>; Create New Action Item<\/a>; Executing Action Items<\/a><\/span><\/p>\n\r

You will find the <\/span>Post SQL<\/span> Button in many places throughout ContactTalk. This is an extremely powerful tool that allows you to automatically update records in the database each time another action item is performed such as a voice or email, etc... You can also Post SQL\'s when importing mapped mail<\/a>. Post SQL is part of the common action item attributes<\/a>. <\/span><\/p>\n\r

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For example, say you want to update a Field called \"Last Updated\" with the current date when you send out an Email Action Item to a list of contacts. You can simply click on the SQL Builder icon within the Email Action Item template and build your statement right there which will be executed when you drag the Email Action Item onto the selected contacts.<\/span><\/p>\n\r" popid_2051478539="

$\"\"$ <\/p>\n\r" popid_1446526443="

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$\"\"$ <\/p>\n\r

$\"Title$

Title Bar<\/span><\/p><\/div><\/p>\n\r" popid_888977333="

Enter topic text here.<\/span><\/p>\n\r" popid_1117192911="

See Also: SQL Action Items<\/a><\/span><\/p>\n\r

(Click <\/span>Topic<\/span> to view more info. Click <\/span>Back<\/span> button<\/span> to return to here<\/span>).<\/span><\/p>\n\r

The \"Field to Set\" represents the Field<\/a> you wish to modify when performing an SQL Action Item.<\/span><\/p>\n\r

$\"Field$

Field to Set Drop Down List<\/span><\/p><\/div><\/p>\n\r" popid_131319441="

See Also: SQL Action Items<\/a><\/span><\/p>\n\r

(Click <\/span>Topic<\/span> to view more info. Click <\/span>Back<\/span> button<\/span> to return to here<\/span>).<\/span><\/p>\n\r

The Value(s) represent the Fields<\/a> which you are trying to set your subject Field (Field to Set) to equal within an SQL Action Item. The Value can either be typed in manually or chosen from the Values Drop Down List. <\/span><\/p>\n\r

<\/span><\/p>\n\r

$\"Values$

Values Drop Down Lists<\/span><\/p><\/div><\/p>\n\r" popid_1759649349="

See Also: SQL Action Items<\/a><\/span><\/p>\n\r

(Click <\/span>Topic<\/span> to view more info. Click <\/span>Back<\/span> button<\/span> to return to here<\/span>).<\/span><\/p>\n\r

The Conditional Item(s) are optional and represent the conditions under which you wish to execute the SQL Action Item and can be found after the \"WHERE\" in the SQL statement.<\/span><\/p>\n\r

$\"Conditional$

Conditional Items Drop Down Lists<\/span><\/p><\/div><\/p>\n\r" popid_13657072X="

See Also: SQL Action Items<\/a><\/span><\/p>\n\r

(Click <\/span>Topic<\/span> to view more info. Click <\/span>Back<\/span> button<\/span> to return to here<\/span>).<\/span><\/p>\n\r

The Conditional Operator(s) represent the choices of <\/span>plus, minus, times, divided<\/span> on the Values<\/a> and the <\/span>equals, not equals, plus, minus, times, divided, and\/or<\/span> on the Conditional Items<\/a> within an SQL Action Item. <\/span><\/p>\n\r

$\"Conditional$

Conditional Operators Drop Down List<\/span><\/p><\/div><\/p>\n\r" popid_676972141X="

NULL represents zero or a blank Field<\/a> when executing SQL Action Items<\/a>.<\/span><\/p>\n\r"