| Introduction |
 | About ContactTalk |
| Getting help |
| System Requirements |
| Buy Voices |
| Find a VOIP Provider |
| Find an Email Provider |
| PDA / Handheld |
| Features |
| Getting Started |
| Start Up Wizard |
| Step by Step Instructions For 1st Run of ContactTalk |
| Installation & Troubleshooting |
| How To |
| Docking Windows |
| Drag & Drop |
| Sorting and Grouping |
| Main Screen |
| Quick Reference Table for Customizing Forms |
| Example of Custom Form Controls |
| Import Contacts Via CSV |
| Step by Step Instructions to Import CSV |
| Optional Features for Importing CSV |
| Navigate Between Records within CSV File Import |
| Save your Import Map Layout |
| Set Key Fields |
| Set Manual Fields |
| Add Imported Contacts to Campaign |
| Don't Import 1st Record - It's not Data |
| Show records as they Import |
| Auto Create First and Last Name |
| Ensure Name Format |
| Start Import Over |
| Main Menu |
| File Menu |
| View Menu |
| Connect Menu |
| Set Up VOIP or SIP Account |
| Contacts Menu |
| Action Items Menu |
| Options Menu |
| Settings |
| Main Settings General Tab |
| Main Settings Skype Tab |
| Main Settings Audio Tab |
| Layout Locked |
| Tools Menu |
| Voice Messaging |
| Voice Messaging Viewer |
| Tone Decoder Tab |
| Voice Recognition Viewer |
| Function History |
| Lumenvox Grammar Testing |
| Simulate a Call |
| Call Simulator Tab |
| Simulate Call Settings Tab |
| Database and Forms |
| Edit Contact Details Form |
| Form Editor |
| Opening the Form Editor |
| Form Editor Main Menu |
| Control Properties Tab |
| Control List Tab |
| Form Properties Tab |
| Create New Form |
| How To Use Controls Example |
| Quick Reference Table |
| Add Field |
| Delete Field |
| Controls |
| Text Label Control |
| Text Edit Control |
| Memo Control |
| Combo Box Control |
| Hyperlink Control |
| Dialer Control |
| DB Image Control |
| Date Control |
| Number Control |
| Time Control |
| File Link Box Control |
| Group Box Control |
| Navigator Control |
| Save Bookmark |
| Filter Builder |
| Image Control |
| Page Box Control |
| DB Text Label |
| Edit Wave |
| Using the Edit Wave Control |
| Data Types |
| String |
| Number |
| Currency |
| Memo |
| Image |
| Date |
| Time |
| Date & Time |
| Boolean |
| My Table |
| Create a My Table Tag |
| Insert a My Table Tag into an Action Item |
| Edit Contact Table |
| Back Up and Repair Database |
| Restore Database |
| Dynamic Field & Server Monitor |
| Help Menu |
| Contents |
| How To |
| Auto Update |
| Report a Problem |
| Download |
| Microsoft Speech Recognition Engine Version 5.1 |
| Skype |
| About |
| Show Startup Wizard |
| Main Window Components |
| Contact List |
| Customizing the Contact List |
| Rearrange Column Orders |
| Select Columns to Be Shown |
| Sorting and Grouping the Contact List |
| Changing Column Header Names (Captions) |
| Saving Layouts |
| Grid Properties |
| Show group counts |
| Show footer counts |
| Immediate Edit |
| Show Campaign Level View |
| Quick Export |
| Select Multiple Contacts from the Contact List |
| Quick Search |
| Contact Details |
| Add New Contact |
| Remove Contact |
| Printing |
| Saving Your Data |
| Change Contact Details Form View |
| Associate Forms with Specific Contacts |
| Contact Tab |
| Coastal Tab |
| Activities List Tab |
| Personal Tab |
| Notes |
| Scheduler |
| Open the Schedules Window |
| Creating New Event |
| Calendar |
| View More Months at a Time |
| Changing Months in View |
| Selecting Standard Duration in View (daily, weekly, etc..) |
| Select Random Days to Be Viewed in 1 Place |
| Recurring Events |
| Schedule Recurring Event |
| Cancel Recurring Event |
| Set Reminders |
| Reminder for Single Event |
| Reminder for Multiple Events |
| Running Multiple Schedule Columns |
| Add New Schedule Resource Column |
| Delete Schedule Resource Column |
| Add or Remove Column Visibility |
| Inbound Call Mailboxes |
| Setup and Create Inbound Mailboxes |
| Mailbox Properties-Inbound & Outbound |
| After Playing Greeting Do What? Tab |
| Take Message |
| Wait For Caller Response |
| Hang Up |
| Forward The Call |
| Go To Another Mailbox |
| Play Or Say Something |
| Identify Caller |
| Rules Tab |
| Settings Tab |
| Search |
| How To Search |
| Open and Close Search Window |
| Search Based on 1 Criteria |
| Search Based on Multiple Criteria |
| Remove Field (Criteria) from Search |
| Search with Limited Data |
| Search Method Options |
| Drag and Drop Method |
| Select from List Method |
| Exact Search |
| Campaigns |
| Create a Campaign |
| Add Contacts to Campaigns |
| Calls List |
| Make Phone Call |
| Listen to Messages |
| Record a Phone Call |
| Add Caller to Contacts |
| Update Contact Information |
| On The Web |
| Imported Email (View) |
| Action Item Templates |
| Voice Queue |
| Email Queue |
| Dynamic Action Items Window |
| History |
| To Do List |
| Action Items |
| Create New Action Item |
| Email Action Item |
| Create Email Action Item |
| Email Methods |
| Voice Action Item |
| Create Voice Action Item |
| Optional Settings for Voice Action items |
| Record Audio Window |
| Create Stacked Mailboxes (Use Tone Detection) |
| Email Voice Action Item in MP3 Format |
| SQL Action Item |
| Create SQL Action Item |
| SQL Examples Step by Step |
| SQL Example 1 |
| SQL Example 2 |
| SQL Example 3 |
| Dynamic Action Item |
| Create Dynamic Action Items |
| Fax Action Item |
| Common Attributes with Action Items |
| Executing Action Items |
| Immediate Action Item Execution |
| Scheduled Action Item Execution |
| Assign Contacts & Action Items to Schedules |
| Scheduled Action Based on Date Field |
| Scheduled Action Based on Specified Date (Event) |
| Campaign Action Item Execution |
| Execute Action Item Dynamically |
| Mail Reader |
| Setting Up Email Accounts |
| Show Alert on New Message |
| Show Alert on Mail Map Import |
| Grid Mode |
| Create Mail Map |
| Merge Modules |
| Export Contacts Via Merge Module |
| Export Action Items Via Merge Module |
| Export Groups Via Merge Module |
| Export Mail Maps Via Merge Module |
| Export Campaigns Via Merge Module |
| Import Merge Modules |
© <2007> <4x4 Software>