Create Stacked Mailboxes (Use Tone Detection)

Main Broadcast Mailbox: Plays a message telling call recipient to press 1 if he/she would like to participate.

If the callee presses 1, the following occurs via a rule within the properties of the Main Broadcast Mailbox:

1.	"Press 1 for Menu" mailbox is activated.

2.	An SQL statement setting LastContacted field to current date is executed.

Press 1 for Menu Mailbox: Plays a message asking the callee to press 2 if he/she wants to hear your “spiel“, press 3 if he/she is interested in becoming a member and wants to be contacted immediately to learn how to get started, etc…, press 9 if he/she would like to never be contacted again, and press # if he/she wants to hear the options again.

If the callee presses 2, the following occurs via a rule within the properties of the “Press 1 for Menu” mailbox:

1.	“Press 2 to Listen to My Spiel” mailbox is activated.

2.	An SQL statement sets SubStatus to “Prospect – Hot Lead’.

If the callee presses 3, the following occurs via a rule within the properties of “press 1 for Menu”:

1.	“Press 3 say I’m Interested” mailbox is activated.

2.	An SQL statement sets SubStatus to ‘Prospect – Pending Sale’.

3.	An SQL statement sets LastAction to ‘Prospect – Requested Contact ASAP’.

If the callee presses 9, the following occurs via a rule within the properties of “press 1 for Menu”:

1.	“Press 9 to Opt Out” mailbox is activated.

If the callee presses #, the following occurs via a rule within the properties of “press 1 for Menu”:

“Press # to Repeat Options” mailbox is activated. (this could have just as easily been accomplished by pointing back to the “Press 1 for Menu” mailbox again instead of a new one, however, I added this as an extra mailbox that you can either leave as is or do whatever you want to with it including delete it if you wish).

Press # to Repeat Options Mailbox: Plays a message basically saying I will repeat the options (i.e. main menu) and then the “Press 1 for Menu” mailbox is re-activated.

Press 2 Listen to my Spiel Mailbox: Plays a message asking the callee to press 4 to listen for toll free number for callee to call to hear your five minute overview, press 6 to be emailed important information, press # to repeat the options, and press 1 to return to the Main Menu.

If the callee presses 4, the following occurs via a rule within the properties of the “Press 2 Listen to my Spiel” mailbox:

1.	“Press 4 for Overview” mailbox is activated.

2.	An SQL statement sets SubStatus to “Prospect – Hot Lead’.

3.	An SQL statement sets LastAction to “Prospect – Invited to Overview/Profile”

If the callee presses 6, the following occurs via a rule within the properties of the “Press 2 Listen to my Spiel” mailbox:

1.	A message is played saying we will happily email more info and be in touch, etc…

2.	An SQL statement sets LastAction to “Prospect – Requested Email Info”

If the callee presses #, the following occurs via a rule within the properties of the “Press 2 Listen to my Spiel” mailbox:

1.	“Press 2 Listen to my Spiel” mailbox is re-activated.

If the callee presses 1, the following occurs via a rule within the properties of the “Press 2 Listen to my Spiel” mailbox:

1.	“Press 1 for Menu” mailbox is re-activated.

Press 4 for Overview Mailbox: This is a child mailbox of “Press 2 Listen to My Spiel”. It plays a message confirming that the callee grabbed pen and paper and then asks the callee to call your toll free number to listen to overview, then asks the callee to call or email you (and gives your phone number and email address). It then says if callee would like to hear this info again, press #, and if callee would like to return to your speel, press 2.

If the callee presses #, the following occurs via a rule within the properties of the “Press 4 for Overview” mailbox:

1.	The “Press 4 for Overview” mailbox is re-activated.

If the callee presses 2, the following occurs via a rule within the properties of the “Press 4 for Overview” mailbox:

2.	“Press 2 Listen to my Spiel” mailbox is re-activated.

Press 3 Say I’m Interested Mailbox: Plays whatever message you wish then asks the callee to press 1 to return to the main menu or press # to repeat the message.

If the callee presses 1, the following occurs via a rule within the properties of the “Press 3 Say I’m Interested” mailbox:

1.	“Press 1 for Menu” mailbox is re-activated.

If the callee presses #, the following occurs via a rule within the properties of the “Press 3 Say I’m Interested” mailbox:

1.	“Press 3 Say I’m Interested” mailbox is re-activated.

Press 9 to Opt Out Mailbox: Plays message asking the callee to confirm they wish to never be contacted again by pressing 9 again, or press 1 to return to the main menu.

If the callee presses 9 again, the following occurs via a rule within the properties of the “Press 9 to Opt Out” mailbox:

1. A message is played saying the callee will not be contacted again.

2.	2 SQL statements set the “DO NOT CALL” and “DO NOT EMAIL” fields to = 1 (i.e. yes). This means ContactTalk will not allow you to execute a voice or email action item on this contact (an error will pop up if you try).

3.	An SQL statement sets the SubStatus to ‘Prospect – DO NOT CONTACT’.

If the callee presses 1, the following occurs via a rule within the properties of the “Press 9 to Opt Out” mailbox:

1.	Press 1 for Menu” mailbox is re-activated.