Email Methods

See Also: Email Action Items; Setting up Email Accounts

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The Email method tells the Email Action Items how to send the Email.

There are two methods of sending Email. By using Outlook Express or directly using SMTP. The SMTP method is preferred because ContactTalk has more control over the Email process and content i.e. can tell if the Email was sent successfully and will not have problems sending HTML formatted documents with embedded images.

Although you might only need one method sometimes you may want an Email Action Item to send using a special Email address. You can create as many methods as you need.

Email methods can only be created in the Email Action Item setup window.

Email Account Method and Setup

Method Name:

Simply a name that will appear in the Email Action Item setup window.

Type:

MAPI: Choose this to send mail using Outlook Express. No other settings are required.
SMTP: Choose this to send mail directly using your ISP's mail server. (recommended).

SMTP Settings:

The SMTP settings tells ContactTalk the information needed to send mail directly using your ISP's mail server.

•	Host: Your ISP's send mail server. Example: smtp.earthlink.net

•	Port: The mail server's port, the default is 25.

•	Username: Usually the same name used to read your mail.

•	Password: Usually the same password used to read your mail.

•	From Name: Optional. Recipients will see the Email is from this name.

•	From Address: Your Email address. This may be required to send mail.

•	Reply to address: If the recipient clicks the Reply button, this is the address it will be sent to.