Powerful sales prospecting and CRM in one package.
ContactTalk can equip your sales force with the tools they need to prospect and track leads, maintain communications, and do follow up. Highly mobile, it’s ideal for on-the-road business people.
| • | Capture leads from emails and automatically build an opt-in contact database with auto-responder follow up. |
| • | Unlimited marketing campaigns, each with unique emailed or voice-recording responses. |
| • | Save time with customizable response templates. |
| • | New leads are automatically added to the correct campaign . |
| • | Offer each lead key facts about your business. |
Sort and Group Contact Lists
| • | Easily edit contacts, fields, categories and subcategories. Quickly sort contacts and view them as visual groups in the contact list by dragging and dropping the field header of your choice. |
Quick-Launch Action-Item Bar
| • | Quickly execute action-items related to any contact with one click. Customize any action-item type to fit your specific needs. Assign and remove contacts related to specific campaigns. |
Multi-Media Campaigns/Autoresponder
| • | Execute action-items based on the number of days since a contact entered the campaign. |
| • | Define multiple stages within each campaign, each with its own Action Item. |
| • | Respond using Email, voice or both. |
Text-to-Speech Rendering
| • | Personalize outgoing messages with realistic human sounding text to speech (TTS). |
| • | Send alerts and notifications, reminders, rates, names, numbers and more. |
| • | Choose from a selection of English voices with American, British or Australian accents. French and Spanish are also available. You can even choose male or female and customize pitch, speed and volume. |
| • | Create personalized voice messages using TTS by inserting simple tags in your text to speech messages. For example.
Hello <FirstName>, <LastName> your birthday is <BDay>. |
Email Action Item
| • | Send an email to one contact or your entire list with one click. |
| • | Send pre-defined, personalized email templates including attachments, images, and even attached MP3 recordings. |
| • | Send immediately or at some future date. |
SQL Action Item/Numeric Fields/ Dynamic Action Item
ContactTalk includes SQL and Dynamic Link Editors which enable you to modify a group of contacts all at once (including the entire database if desired), automatically update or calculate numeric fields within the database based on any defined criteria defined by you. You can automate just about everything using SQL and Dynamic Action Items. ContactTalk also includes SQL and Dynamic Wizards that make creating these actions a breeze.
Scheduler
| • | Interact with contacts or groups of contacts |
| • | Run multiple schedules at once. |
| • | Action Items such as Voice and Email can be dropped onto the scheduler |
| • | Drop date fields into the scheduler to automatically make a call or email contacts on defined dates such as birthdays, anniversaries, 3 months after first contact, etc. |
| • | Create your own To Do Lists which can then be automatically updated based on actions you perform within ContactTalk. |
